Canvas Support & FAQs

Canvas Resources for Instructors provides faculty with the resources they need to successfully use Canvas. The resources include videos, and instructional guides on getting started with Canvas, assignments, discussions, quizzes, rubrics, and grading.

Review the Working Smarter Not Harder: Tips for Course Setup to learn more about duplicating modules, adding module prerequisites and requirements, reviewing course settings, and running the link validator.

Can’t find what you’re looking for in the resources above? Faculty can contact Canvas support by live chat, phone, or email 24/7.

Canvas 24/7 Support

Chat with a support specialist at Canvas. Select type and level of support needed.

Dial 1-855-286-7449 to receive help from a support specialist at Canvas.

Email support@instructure.com to connect with a support specialist at Canvas.

Loyalist Service Desk Support

The Service Desk at Loyalist is available to assist faculty with Canvas account access and course cross-listing. For hours of operation, and contact information, go to: Loyalist Service Desk.

Frequently Asked Questions (Coming Soon)